Privacy Details

Altruana is operated by WIRCRAFT LLC. Our Privacy Policy explains how information is collected, used, and shared when you visit or shop with us.

Business and contact information

Website: altruana.com. Business correspondence address: WIRCRAFT LLC, 122 E MAIN ST STE 400-66, Medford, Oregon 97501, United States. This is not a retail, pickup, or return location. Contact us before sending a return; we will provide the authorized return instructions.

Questions and privacy choices

For privacy questions or to exercise an available privacy right, email support@altruana.com or call +1 (541) 246-9325. You can also visit Your Privacy Choices to review the privacy options available for this store.

Shopify services

Shopify hosts this storefront and provides services that support browsing, checkout, orders, and store operations. Information handled through those services is described in our Privacy Policy.

Embedded map

Our Contact page includes an English-language Google Maps embed showing the business correspondence address above. When the map loads, Google receives the request needed to provide the map, which can include your IP address and browser request information. The address is provided for correspondence and is not a customer-facing walk-in location. For information about Google's handling of information, see Google's Privacy Policy.

Cookies and browser settings

The Shopify cookie banner is currently turned off for this store, so we do not show a Shopify cookie-preference banner. Your Privacy Choices lets you submit a request to opt out of data sharing or targeted advertising where available. It does not manage or delete cookies stored by your browser.

Shopify hosts and provides services for this online store, including browsing and checkout. Our Contact page uses Google Maps to show our business correspondence address and loads Google Fonts for text. When these features load, Google receives the related requests, which may include technical information such as your IP address and browser details. See Google Privacy Policy.

The Your Privacy Choices form also loads hCaptcha resources. See the hCaptcha Privacy Policy for information about that service.

You can manage or delete cookies and site data in your browser settings. See the help pages for Chrome, Firefox, Safari on Mac, or Microsoft Edge. Blocking or deleting cookies in your browser may affect how some store features work.